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We operate throughout metropolitan Melbourne, regional Victoria, and parts of NSW, offering a wide range of charter, school bus, and public transport services.

You can reach our team via: Online: CONTACT US Phone: 1800 DYSONS (1800 397 667) Email: enquiries@dysons.com.au or sales@dysons.com.au

Absolutely! We specialize in long-distance and multi-day charters, ensuring comfort and reliability for extended travel.

Yes, we can provide seatbelt-equipped buses and coaches. Please let us know at the time of booking if this is a requirement.

You can easily request a charter quote by completing our online quote request form on our website. It’s quick, simple, and helps us provide you with an accurate quote tailored to your needs. If you need further assistance, feel free to call our team directly on 1800 397 667.

At Dysons, our charter services are fully customisable to meet your specific needs. Whether you're planning a small group trip or a large-scale event, we can tailor our transport solutions to suit. Some of our popular charter options include: Local and luxury tours Corporate events and conferences Airport transfers School excursions and special events Major event transport From one-off trips to multi-day tours, we work with you to create a seamless travel experience. If you have a unique requirement, our team is here to make it happen!

Our fleet includes modern, comfortable coaches and buses suitable for groups of all sizes. From large coaches for extended tours to smaller buses for local charters, we have options to meet your needs.

All our school buses meet strict safety standards and are equipped with safety features, including seatbelts where required, GPS tracking, and regular maintenance to ensure safety.

Yes, we operate contracted school bus services for the Victorian & New South Wales Governments and private schools. We also provide transport for school excursions and events. If you’re interested in arranging a regular service for your school, contact our team and they will be in touch to assist you.

If an item is left behind you can notify us here, and we’ll do our best to locate and return the item.

School bus timetables and routes are available through your child’s school or local council. You can also contact us directly for information specific to your area.

We operate short-distance metropolitan commuter services and regional bus routes in Victoria, New South Wales & South Australia, along with rail replacement services during planned works or disruptions.

Timetable and fare information for public bus routes can be found via Public Transport Victoria's website or app

If you miss your bus, refer to the published timetable to check when the next service is available.

Yes, many of our buses are fitted with low floors, wheelchair ramps, and priority seating to ensure accessibility for all passengers. If you require assistance, please speak to your driver or contact us ahead of your journey.

You can submit feedback or lodge a complaint here. We value your input to help us improve our services.

If you are not satisfied with the outcome of your complaint and wish to have the matter dealt with independently you may raise the matter directly with the Public Transport Ombudsman. Who is the Public Transport Ombudsman? The Public Transport Ombudsman (PTO) is an independent office that investigates public transport complaints. The PTO provides fair, free and fast resolutions to public transport disputes and works with its members to help improve the public transport system in Victoria. The PTO handles complaints about public transport related issues such as: Service delivery issues such as cancellations, reliability, punctuality and overcrowding Myki and ticketing issues The condition and accessibility of public transport infrastructure and rolling stock. Examples include stations, station ramps, myki equipment, lifts, stairs, stops, train carriages, trams, buses, signs and passenger information notices. The conduct of staff, including complaint handling staff. How do I contact the PTO? You can reach the Public Transport Ombudsman by: Visiting www.ptovic.com.au Calling 1800 466 865 (free call) Emailing enquiries@ptovic.com.au Mail: PO Box 538 Collins Street West, Melbourne VIC 8007 National Relay Service: TTY users phone 1800 555 677 then ask for 1800 466 865 Interpreter Service: 131 450

You can find full details about how public transport complaints are managed on the Public Transport Victoria (PTV) website: How we handle complaints – PTV

Safety is our core value. We ensure: Regular and high-quality fleet maintenance Comprehensive driver training and ongoing assessments Drug and alcohol testing for all staff Strict driver fatigue management programs

Yes, our fleet undergoes regular maintenance and safety inspections in accordance with industry standards and government regulations.

We’re always looking for great people to join our team! Visit our Careers page on the website for current opportunities.

Yes! We offer Dyson Community Grants to support local community groups, sporting clubs, and programs. Grants range from $500 to $5,000 and focus on enhancing community wellbeing. Visit our Community page for more information and updates about grant applications.